Delete your MemoirTalk account
MemoirTalk by Timevult, LLC
Delete it in the app (immediate)
- Open MemoirTalk and go to the Me tab.
- Tap Account.
- Tap Delete My Account & Data and confirm twice.
Your account and all of its data are deleted right away, and you are signed out.
Or ask us by email
If you can't open the app, email support@memoirtalk.com from the email address you sign in with and ask us to delete your account. We'll confirm by email and delete everything within 30 days.
Delete only some of your data
You can remove individual items without deleting your account:
- A conversation and its story — Chats tab → tap the trash icon next to it.
- A memoir or a PDF — Memoir tab → Memoirs or PDFs → tap the trash icon.
- Portrait items — open your "The Person I Am" portrait and delete any item.
Deleted items are removed right away.
What is deleted
- Your sign-in account (email and Google/Apple sign-in link)
- Conversation transcripts, written stories, and your memoir
- The memory index, your "The Person I Am" portrait, and memoir chapters
- Generated PDFs and any cover photos in them
- Family-sharing links and your support messages
What may be kept
Purchase records kept by Apple, Google Play, and our payment processor RevenueCat, which they retain under their own policies, and records we must keep for legal or tax reasons. Nothing that contains your stories is kept. Encrypted database backups roll off within 7 days.
Deleting your account does not cancel a subscription. Cancel it first in Google Play (Play Store → Profile → Payments & subscriptions) or on iPhone (Settings → Apple ID → Subscriptions). See our Privacy Policy for details.
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